
A practical HighLevel lead-routing workflow using forms, custom fields, opportunity source, tags and live submission testing.
Define the source first
Use a consistent source or field so the workflow can identify the lead correctly.
Map custom fields
Keep form fields and CRM custom fields consistent.
Create the opportunity deliberately
Set pipeline, stage and source rather than relying on a generic default.
Test the live form
Preview mode is not enough when the real website embed and workflow must be validated.
Final thought
The useful approach is to isolate the technical layer responsible for the problem, change one thing at a time and validate the real user flow.
Need help with a similar issue?
Share the website and the current problem; I can review the setup and help define the next technical step.