Technical notes from real project work
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Technical Article

What should be checked after a CallRail / Twilio → HighLevel LC Phone migration?

A post-migration checklist for phone-number validation, billing cleanup, website phone links and dynamic number insertion.

HighLevelLC PhoneCall Tracking
What should be checked after a CallRail / Twilio → HighLevel LC Phone migration?

A post-migration checklist for phone-number validation, billing cleanup, website phone links and dynamic number insertion.

Validate every migrated number

Confirm the numbers exist in the destination account and route correctly.

Do not cancel too early

Keep the previous provider active until migration and call flow are validated.

Review website phone touchpoints

Header, footer, sticky buttons, tel links and schema may all reference old numbers.

Replace DNI deliberately

Dynamic number insertion should be moved only after the new Number Pool logic is ready.

Final thought

The useful approach is to isolate the technical layer responsible for the problem, change one thing at a time and validate the real user flow.

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